Refund and Returns Policy
At Motopixs, we aim to ensure your complete satisfaction with every purchase. If you are not entirely satisfied, please review our policy for returns and refunds below:
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Eligibility for Returns
Products can be returned within of receipt, provided they are unused, in their original packaging, and in resalable condition. Items that have been used or damaged are not eligible for returns or refunds. -
Return Process
To initiate a return, contact our customer service team at We will provide instructions and a return shipping address. Please ensure the item is securely packaged to avoid damage during transit. -
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within -
Exchanges
If you need to exchange an item for a different size or model, contact us within of receipt. Exchanges are subject to availability, and shipping costs for exchanges may apply. -
Non-Refundable Items
Certain items, including custom orders, sale items, and gift cards, are non-refundable. Please check the product details before making your purchase. -
Return Shipping
The customer is responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping method to ensure the return reaches us safely. -
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, contact us immediately with photos and details. We will arrange for a replacement or refund, including return shipping costs.